Factors To Consider When Choosing A Transcription Service

Posted by in Business

Transcription services are used to provide a written record of events such as business meetings, lectures, speeches, presentations and conferences.  It is often important to have an accurate account of what was said at these events and a transcription service can provide that record.  Professional transcriptionists may work for a transcription service or on a freelance basis and can be found in the local Yellow Pages or online.

How to Choose a Transcription Service:

Choosing a transcription service can be tricky, since there are typically several services to pick from in each city.  Calling a number of companies, will allow the consumer to take bids on pricing and possibly negotiate a lower rate.  Cost, however, is not the only factor to consider.  Quality of work is the most important consideration when an accurate transcript of the meeting or event is needed.

Online reviews may be helpful for determining which services consistently provide high quality work.  These reviews are easy to locate by typing the company’s name into an online search engine.  While any company will seldom have only good reviews, a service with mostly positive reviews is usually a safe choice.

Other Tips to Consider:

When possible, chose a transcription service with knowledge and experience in the specific field or type of event.  This will help ensure a higher quality of transcript.  It is also important to ask that the individual transcriptionist be comfortable with the type of work required as some transcriptionists may be better at transcribing certain types of events.

Quality is often the most important consideration when using transcription services, but cost is important as well.  Therefore, a transcription service or freelance transcriptionist should always provide the consumer with a written agreement or contract that includes pricing and expectations of both parties.  This will prevent misunderstandings down the road.